Your Privacy Matters
We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.
Last updated: 8/18/2025
Information We Collect
Personal Information
- Name and contact information when you place orders or contact us
- Shipping and billing addresses for order fulfillment
- Email address for newsletters and order updates
- Phone number for delivery coordination
- Payment information (processed securely through our payment providers)
Automatically Collected Information
- IP address and browser information
- Pages visited and time spent on our website
- Referring websites and search terms
- Device information and screen resolution
How We Use Your Information
- Order Processing: To fulfill your merchandise orders and provide customer service
- Communication: To send order updates, newsletters, and respond to inquiries
- Website Improvement: To analyze website usage and improve user experience
- Marketing: To send promotional content (with your consent)
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who help us operate our website and deliver services (payment processors, shipping companies)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In case of merger, acquisition, or sale of our business
- With Your Consent: When you explicitly agree to share information
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Limited access to personal information
- Regular security assessments
- Secure payment processing through trusted providers
Your Rights
Access & Update
You can request access to your personal information and update incorrect data.
Delete
You can request deletion of your personal information, subject to legal requirements.
Opt-Out
You can unsubscribe from marketing communications at any time.
Portability
You can request a copy of your data in a commonly used format.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Email: privacy@indepthstory.com
Phone: +977-XX-XXXXXXX
Address: Kathmandu, Nepal
We will respond to your request within 30 days. This Privacy Policy may be updated from time to time, and we will notify you of any significant changes.